Shipping policy

Thank you for shopping with Clurse. We are committed to providing reliable, transparent, and efficient shipping services to ensure every order reaches you as quickly and safely as possible.

This policy applies to all orders shipped within the United Kingdom.

Order Processing Time
Orders are processed within 1–2 business days.
Processing days: Monday to Friday.
Orders placed on weekends or public holidays will be processed on the next business day.
Order Cut-Off Time
Daily Cut-Off Time: 4:00 PM (GMT+00:00) Greenwich Mean Time (London).
Orders placed before the cut-off time may be processed on the same business day.
Orders placed after the cut-off time will be processed on the next business day.
Shipping Method & Transit Time
Shipping Method: Standard UK Shipping.
Estimated Transit Time: 5–7 business days (Monday to Friday).
Total Estimated Delivery Time
Processing Time: 1–2 business days.
Transit Time: 5–7 business days.
Total Estimated Delivery Time: 6–9 business days (Monday to Friday).

Delivery times are estimates only and may vary due to courier delays, severe weather conditions, public holidays, or other unforeseen circumstances beyond our control.

Shipping Charges
Free Shipping on all orders.
No minimum purchase required.
Delivery Address

Orders are shipped to the delivery address provided during checkout.

Please ensure your shipping information is accurate and complete before placing your order.

Clurse is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible at support@clurse.store.

Once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.

Order Tracking
A shipping confirmation email containing your tracking details will be sent once your order has been dispatched.
Tracking information is typically available within 24–48 hours after dispatch.
Lost or Delayed Orders

If your order is delayed or appears to be lost during transit, please contact us at support@clurse.store.

Our Customer Support team will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Customer Support

For any inquiries or assistance:

Address: 62 Warden Hill Rd, Luton LU2 7AF, United Kingdom

Phone: +44 1865 575035

Email: support@clurse.store

Our support team is ready to assist you with any questions and is committed to ensuring a smooth, reliable, and stress-free shopping experience.